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If the needs of your business software solution include adding features like chat, customizations, and other add-ons, then Zendesk will be your right choice. Here we will tell you the reasons.

What will you get?

Zendesk is the platform that provides you with all the necessary things that you need in your software for your business. This client relationship management system is not as simple as it seems. It has the following parts.

  • Sales management.
  • Employee management.
  • Customer management.
  • Customer support.
  • Customizations options.

All these systems are integrated to work like a complete client relationship management system. One thing that is made sure is that this system will be flexible enough to give you all the customizable options that you will need. At the same time, it will be scalable enough to meet all the needs of your business regardless that you are running a small or a large-scale business.

Benefits of getting the Zendesk services.

While you can get the services of Zendesk directly, getting them from some of their partner expertise services like RAYS TECHNOLOGY will have some benefits that will be very attractive for your business. Here we have discussed some of those benefits.

Cheaper rates.

The first thing that is considered while getting a business software developed is its cost. This is because it is not a one-time process. This is a process that will be carried on with you as long as you use that software for your business.

This is because, after the first deployment of the software, small regular updates will be required for dealing with any type of bug fixes. Sometimes this gets very costly but when you get software assistance from RAYS TECHNOLOGY, we provide you with the cheapest rates for their services. Our partnership with Zendesk allows us for the following things.

  • Reselling a software cost not much. So, you can get it for cheap.
  • Special promotions and discounts offered by the team can be very budget-friendly for you.
  • The team of professionals will be working for your assistance.

Better and faster support.

At Zendesk, they use ticketing-based customer support services, this means that they will prioritize the services that you will get. Sometimes it is a good thing but sometimes, your errors or problems are not that big that you get all the urgent attention.

Unlike this at RAYS TECHNOLOGY, whatsoever your problem is, we will be at your service with our excellent customer support, better communication, and experts working for solving your problems.

Improved number of customers.

With an efficient system working at your business end, it will not only be convenient for you to manage your business with ease. It will also be very convenient for the customers to interact with your system.

The best part of this cloud-based client relationship management software solution is that anyone can access it from all around the globe. This will drastically help you in improving your sales.


If you are looking to get a software for your business that is powerful and flexible enough to meet all your business needs. But at the same time, you want it to be budget friendly as well. then getting services from RAYS TECHNOLOGY in this matter can be very helpful got you.